Bill Casey

Your member of parliament for


Cumberland-Colchester

Bill Casey

Your member of parliament for


Cumberland-Colchester

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GIS Processing Problems Causing Issues

Processing problems are likely to blame for a raft of unexpected interruptions in Guaranteed Income Supplement cheques this month, says Bill Casey, MP for Cumberland Colchester.

“My staff have fielded an unusually high number of inquiries from seniors who have received notices that they are no longer eligible for the Guaranteed Income Supplement,” said Casey.

Eligibility for GIS is re-evaluated every July based on seniors’ income tax return. If the return is not processed by Canada Revenue Agency before July, Service Canada is required by law to automatically halt payment. A delay in processing can also be caused by a delay in filing by the taxpayer, or a delay in processing the income assessment at Service Canada.

Seniors who have unexpectedly been cut-off from GIS and whose income remains below the threshold amount should contact Service Canada at 1-800-277-9914 to report an estimated income and re-start their GIS payments. This will be reconciled to their income assessment once it has been received and processed by Service Canada.

Service Canada Locations in Cumberland Colchester

Amherst Service Canada Centre – 26-28 Prince Arthur Street, Suit 202

Truro Service Canada Centre – 181 Willow Street